Customer Service Representative

Siemens Transportation Group Inc. is a transportation company that consist of 6 different trucking divisions - each unique yet firmly grounded in the STG family. These divisions range from International Truckload, Less Than Truckload, International Flat Deck, Ground Courier and Warehouse Distribution services. At Siemens, we believe that good people are the key to our success. We work hard to create an environment that encourages personal growth and creativity for all of our employees. We offer opportunities for training, incentives and flexible work arrangements to attract and retain talented and dedicated personnel.

Siemens Transportation Group Inc. is currently looking for Customer Service Representatives at their head office in Saskatoon, SK.

Position 1 is a full-time permanent position.
Monday to Friday, 8:00am - 4:30pm.

Position 2 is a temporary position to cover a maternity leave.
Anticipated 12 - 18 months. Monday to Friday, 8:00am - 5:00pm.

Responsibilities

• Provide customer service to internal and external customers
• Trace shipments
• Provide and document spot quoting
• Provide PODs and BOLs for customers
• Aid in facilitating delivery of freight from pickup to destination
• Audit and verify the billing and rating of shipments
• Prepare adjustments for customers
• Perform other related duties as requested
• Solicit full truckloads from established customer base

We Offer

• Benefits: Group Insurance, Pension Plan, Paid Personal Days, and Paid Medical Days
• People: Collaborative and supportive office environment
• Stability: A secure industry and engaging work environment

Qualifications

• Superior customer service skills
• Excellent communication and organizational skills
• Ability to prioritize tasks and allot time effectively
• Excellent computer skills
• Exceptional analytical and problem solving skills